Trade prices on the pet care your customers reorder.
A PetDashAU trade account gives pet shops, groomers, vet clinics and online sellers trade pricing, quick reordering and the paperwork to keep your books straight.
Applying takes a few minutes. We review every application and email you the outcome.
- Australian ownedand operated
- Trade pricingfor approved businesses
- Invoice termsavailable on approval
Why trade buyers choose PetDashAU
Everything you need to buy, track and pay for stock, in one place.
Spend less
Trade price tiers and volume pricing, shown in your cart as you add stock.
Reorder faster
Quick order, one-click repeat orders and Reorder ideas for what is due.
Stay organised
Invoices, statements, shipments and returns, with your whole team on one account.
Trade pricing
Approved businesses get a price tier of their own, so you see trade prices on every product when you sign in.
Volume savings
Order more and the unit price drops. Your cart shows the price you will pay at each quantity.
Pay your way
Pay on invoice terms if you are approved for them, or by card or bank transfer. Any account credit is used first.
Reorder in minutes
Build an order with Quick order, repeat a past order in one click, and see Reorder ideas for what you are due to restock.
Paperwork done for you
Tax invoices, proforma invoices, packing slips and monthly statements, as PDF or CSV for your accounts.
One account, your whole team
Invite colleagues as owners or buyers. Everyone sees the same orders, invoices and statements.
Track every parcel
Large orders can ship in parts. Each shipment shows its carrier, tracking link and packing slip.
Straightforward returns
A clear return window, followed from request to credit. No restocking fee on damaged or faulty goods.
Retail account vs trade account
Same products, set up for the way a business buys.
| What you get | Retail account For shoppers | Trade account For businesses |
|---|---|---|
| Prices | Shop prices | Your trade price tier, with volume pricing |
| Paying | Card at checkout | Card, bank transfer or invoice terms if approved |
| Ordering | Browse and add to cart | Quick order, repeat orders and Reorder ideas |
| Paperwork | Order confirmation | Tax and proforma invoices, packing slips and statements |
| Your team | One login | Owners and buyers on one business account |
| Deliveries | Tracked parcels | Large orders can ship in parts, each tracked |
How it works
From application to your first order in four steps.
Apply
Tell us about your business and set up your login. It takes a few minutes.
We review it
Our team checks your details and sets up your price tier and payment terms. We email you when you are approved.
Order
Sign in to see your trade prices, then order with Quick order or from the shop.
Pay and receive
Pay on invoice, by card or by bank transfer, and track your parcels to your door.
Built for pet businesses
If you sell to or care for pets, a trade account is for you.
Before you apply
- Your business name and a valid ABN
- A contact name, email address and phone number
- Your billing address and delivery address
- A password for your login (at least 10 characters)
Already have an account in your business? Ask the owner to invite you, or request to join.
Questions about your application? Contact us.
Questions, answered
Who can apply?
Businesses with an ABN that sell to or care for pets, such as pet shops, groomers, vet clinics, boarding kennels and online sellers. We review every application.
How long does approval take?
We review every application and email you the outcome. Accurate ABN and contact details help us get through it quickly.
When do I see trade prices?
Once your application is approved and you sign in. Your account is set to a trade price tier, and buying more can lower the unit price further.
Is there a minimum order?
Some accounts have a minimum order value or items sold in set pack sizes. If yours does, your cart tells you exactly what to add before you can check out.
How can I pay?
Approved accounts can be offered invoice terms, such as Net 30, within a credit limit. You can also pay by card or bank transfer, and any account credit you hold is used first.
How is delivery charged?
Delivery is worked out at checkout from your order and delivery address. Large orders can ship in more than one parcel, each with its own tracking.
Can my whole team use one account?
Yes. The account owner invites colleagues as owners or buyers, and everyone sees the same orders, invoices and statements.
What if something arrives damaged?
Start a return from the order within your return window. There is no restocking fee on damaged or faulty goods, and once we have checked them we credit your account or refund you.
Something else? Ask us
Ready for trade pricing?
Apply for a trade account today. Once you are approved you can start ordering at your trade prices.
Have a question first? Contact us